Hire your AI workforce. Cancel any time. No procurement call.
A plan is simply how many AI teammates you hire — one, two, or all three. Your own team’s
logins are unlimited. From A$99 a month. Pay only for what you use beyond the
included allowance. No packs, no contracts. AUD, ex-GST · 14-day money-back · cancel any time.
Solo1 AI teammate
A$99/ mo, ex-GST
Any one of Simon, Hugo and Maeve. Swap who you’ve hired whenever you like.
One of each lifts allowances: 1,500 chats · 2,000 queries · 250 minutes
Custom KPI rubrics for every teammate
Priority support
Unlimited logins for your team — no per-user charge
A$297 if hired individually — about 16% off.
Meet the three AI teammates
Every AI teammate costs the same. Hire one, any two, or all three — and swap who you’ve hired later. Your own team’s logins are always unlimited.
S
SimonWebsite
Talks to customers on your website
600 website chats / mo each
H
HugoYour team
Answers your team’s questions
1,000 staff queries / mo each
M
MaevePhone & WhatsApp
Answers your calls, books and routes them
150 voice minutes / mo each
Phone or WhatsApp included · both A$49/mo
Add more to a teammate
Add-ons attach to the teammate you already have — never a second hire. Shared allowances, same monthly invoice, cancel any time.
Simon
Extra website
+A$29/mo · +300 chats, shared
Maeve
Phone + WhatsApp together
+A$49/mo
Maeve
Extra phone number
+A$49/mo · +50 minutes, shared
Extras are pay-as-you-go: 10¢ per chat · 5¢ per staff query · 50¢ per voice minute (+GST). Billed on your normal monthly invoice — with a hard cap you set yourself.
Our overage promise
No overage shock. The price you see is the price you pay.
Flat monthly rate, hard caps you set yourself, automatic alerts at 80% and 100%, and a real person who reaches out before any unusual usage ever becomes a bill.
Flat monthly rateNo mystery line items on your invoice.
Hard caps you controlSet a ceiling per employee in your dashboard.
Alerts at 80% & 100%Email + dashboard before you cross either line.
A human checks in firstWe call before unusual usage flips into a bill.
Enterprise
For larger organisations
Custom usage envelopes, bespoke integrations, private cloud or on-premise, customer-managed encryption keys, a dedicated account manager, and security evidence (SOC 2 / ISO underway). Scoped to your environment.
Every AI employee carries their own monthly allowance — 600 website chats per Simon, 1,000 staff queries per Hugo, 150 voice minutes per Maeve. Go over and you only pay for the extra — no packs to buy, no contracts. Set a hard cap on overage spend in your dashboard so nothing surprises you.
Simon overage10¢ per extra chat (+GST)
Hugo overage5¢ per extra staff query (+GST)
Maeve overage50¢ per extra voice minute (+GST)
Calls are billed by the minute, rounded up. Minutes are pooled across phone and WhatsApp calling on the same Maeve.
14-day first-month money-backNo lock-in contractUnlimited logins for your teamCancel any time
Prices in AUD, exclusive of GST. GST-registered businesses claim it back as an input tax credit. Pay-as-you-go overage is billed on your normal monthly invoice. Each AI employee type is hired once per plan and brings their own full allowance. Logins for your own team are unlimited. Fair-use applies to typical business interactions — see our fair-use policy.
Voice minutes / mo (per Maeve)Billed by the minute, rounded up
150
150
250
Custom
Knowledge scopes per agent
Granular
Custom KPI rubrics
−
−
Phone or WhatsApp calling (one channel per Maeve, both +A$49/mo)
With Maeve
With Maeve
Support
Email
Priority
Priority
Dedicated AM
Data residency
Sydney (AU East)
Sydney (AU East)
Sydney (AU East)
Private cloud / on-prem
SSO / 2FA
−
−
−
Coming soon
Security evidence pack
−
−
−
Extra website for Simon
+A$29/mo
+A$29/mo
+A$29/mo
Included
Extra phone number for Maeve
+A$49/mo
+A$49/mo
+A$49/mo
Included
Included in every plan
Your pick of the threeDocs + site crawlCited answersLive re-indexObjectives per employeeWeighted KPIs scored per conversationScorecards & reportingCalendar bookingLead capture & routingCRM & your toolsSlack (live for Hugo)Microsoft Teams — coming soonHuman escalationHard overage caps + alerts
Every tick reflects a capability live today. Microsoft Teams and SSO / 2FA are on the roadmap and labelled honestly. Squad allowances shown are for one of each AI employee. Overage stays flat per unit — 10¢/chat (Simon), 5¢/staff query (Hugo), 50¢/voice minute (Maeve), plus GST — with a hard cap you set. See how we stack up on the comparison hub.
Start free
Try it before you pay.
Every plan starts with a free trial of your whole team — no card, no commitment. Add a card when you’re ready and your trial runs to a full 14 days.
Free Trial
Your whole team, free for 7 days.
7 daysWindow
3 agentsTeam
No cardPayment
Simon, Hugo and Maeve are all active from day one. On trial, Maeve takes browser test calls only — 30 minutes included; a phone number or WhatsApp line comes with a paid plan. If you don’t add a card, the trial simply ends on day 7 — nothing is charged.
Card added
Your full 14 days — then your plan starts.
14 daysWindow
You pickPlan
Day 14First charge
Add a card any time during the trial (or within 7 days after) and it runs to a full 14 days from signup. You pick the plan that will start — 1, 2 or 3 AI employees — and at the end of day 14 it starts automatically at the price shown. We email you 3 days and 1 day before the first charge (where your card was added in time for them), and you can cancel any time before it from your dashboard — no charge, no questions.
Your whole team stays active for the entire trial whichever plan you pick — the pick takes effect at your first charge, which is covered by the 14-day money-back guarantee. Trial usage, including Maeve test minutes, never counts against it, and everything we’ve indexed for you stays in your account.
Pricing FAQ
The questions buyers ask first.
An AI employee is a digital teammate powered by NeoMind’s shared Brain. Simon answers your website, Maeve answers your phone and WhatsApp calls, and Hugo runs an internal HR/IT helpdesk. Each is grounded in your own knowledge, takes real actions like capturing leads and booking appointments, and can be scored against objectives and KPIs — so you manage it like staff, not a black-box bot.
Every AI employee carries their own monthly allowance. If you go over, you only pay for the extra — 10¢ per additional customer chat (Simon), 5¢ per extra staff query (Hugo) and 50¢ per extra voice minute (Maeve), plus GST. Calls are billed by the minute, rounded up. There are no packs to buy and no contracts, and you can set a hard cap on overage spend in your dashboard so nothing surprises you.
No. All prices are in Australian dollars and exclusive of GST. GST is added on your tax invoice, and GST-registered businesses claim it back as an input tax credit — so the net cost to most Australian businesses is the list price.
Yes. Plans are month-to-month with no lock-in contract, and there’s a 14-day money-back guarantee on your first month when you start. Cancel any time from your dashboard.
Every plan includes the shared Brain trained on your own documents and FAQs, a one-line website embed, calendar booking, and objectives, KPIs and scorecards so you can measure each employee. The plan is how many AI employees you hire — you choose which ones, and you can change your mind later.
No. You set a hard cap on overage spend per employee in your dashboard, and we send automatic alerts at 80% and 100% of your allowance — by email and in-app — before you cross either line. If usage looks unusual, a real person reaches out before anything becomes a bill. That’s our overage promise.
No. Each AI employee type is hired once per plan: one Simon, one Hugo, one Maeve. Solo is any one of the three, Duo is any two of them, and Squad is all three, one of each. Every teammate you hire brings their own full allowance, and logins for your own team are always unlimited. If you need more reach from a teammate you already have, add an extra website to Simon or an extra phone number to Maeve instead of hiring a second one.
Yes — add an extra website to Simon for A$29 a month. Same Simon, same knowledge, and 300 more chats in his shared allowance.
Yes — an extra number is A$49 a month and rings the same Maeve, with 50 more minutes in her shared pool.
Every Maeve you hire includes one calling channel of your choice — a phone number or WhatsApp calling — with 150 voice minutes a month. If you want both channels on the same Maeve, it’s an extra A$49 a month, plus GST. The included minutes are pooled across whichever channels she is running.
Yes. Enterprise covers custom usage envelopes, bespoke integrations, private cloud or on-premise deployment, customer-managed encryption keys, a dedicated account manager and security evidence — scoped to your environment. Talk to us for a tailored quote.